A Reservation and Vacation Planning Center

Taking Reservations 6 Days per Week, 12 Hours per Day, the unique multibrand Reservations Center is known as the Revenue Center Team.  This Team specializes in building the first connection with future guests by providing information on unique destinations and personalized experiences.  The Team provides unique information to the guest…empowering information which allows them to make a quality decision about where to invest their precious time and money. 

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Online Booking Engine

The Meyer Jabara Online Booking Engine includes special features designed to sell rooms and special experience-based packages.  The Booking Engine includes full room descriptions, explanations of unique experience offerings, adjustable minimum and maximum night stays, alternate availability, and inventory management capabilities.  Fully secure and easy to use, the Booking Engine also includes a build-your-own package feature, which calculates special “Experiences a la Carte” and creates a custom itinerary for each guest.

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Website Development and Management

Every Meyer Jabara Hotel has a destination and theme-oriented website telling their unique story while still voicing the common Meyer Jabara message of exceptional hospitality experiences.  Websites are developed using the latest strategies for effective performance, ease of navigation and traffic generation.  Website management services include site optimization, keyword analysis, statistic reporting, and Pay Per Click marketing.   

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Customer Database Management

 The Meyer Jabara Hotel database management systems encompass an inclusive corporate database that profiles all customers into a central depository which is updated daily through interfaces with each hotel’s property management system. Then data mining processes can be deployed in efforts to identify specific customer group purchasing drivers.  Appropriate marketing messages and offers are then targeted… the right messages to the right people.   The database management systems also insure that customer information is continuously updated to keep the database of high quality.

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Marketing Services

The Meyer Jabara Hotel Marketing Services team is very unique to the hotel industry.  Each customer “touch point” has been identified as an opportunity to develop emotional linkage.  The marketing strategies systematically address each of the customer touch points in an effort to craft exceptional personalized experiences to each Meyer Jabara guest.  The guests are communicated with prior to their arrival, during their stay, and beyond their stay to best convey the message of service and individualized offerings.  This one-to-one marketing increases the loyalty between company and guest. The marketing team focuses on website development & design, booking engine capabilities, search engine optimization, Experience Specialist™ coaching, voice of the customer initiatives, public relations, national marketing partnerships, and a proprietary distribution channel / portal – www.myleisuretravel.com.

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Revenue Management

Improving Revenues at every MJ Hotel is an initiative that receives daily, focused, results-oriented action on the part of Revenue Development Directors who are deployed by Brand.  These Revenue Directors work together with Hotel General Managers to optimize not only hotel RevPar, but every source of revenue potential, improving existing sources while creating new and unique revenue opportunities.  Also part of the Revenue Development Team and working hand-in-hand with every hotel at Meyer Jabara are the resources at the Meyer Jabara Revenue Center.

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Franchise Relationship Management

The franchisors are considered as major partners in the MJH efforts to maximize the profitability of the company’s hotels while providing superior service to their guests.  For the past 25 years, Meyer Jabara Hotels has developed outstanding working relationships with the leading brands of the industry -- Marriott, Hilton, Starwood and Intercontinental.  The building blocks for these relationships are respect and communication.  Each of these major hotel companies is familiar with Meyer Jabara Hotels and has successful working partnerships with Meyer Jabara’s executives and managers.

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Construction Management

Meyer Jabara Hotel’s Construction Management Department oversees the construction, renovation and capital expenditures at all of the company’s hotels.    The department is also responsible for formulating annual capital budgets, hiring general contractors and approving vendor and contractor requests for payment.  A key objective of the Department is to ensure that all projects are completed on time and within budget.   All expenditures under the purview of the Construction Management Department are tracked monthly and status reports are provided for each hotel.

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Purchasing and Internet Procurement

Meyer Jabara Hotels has established partnerships with many manufacturers and suppliers within the hotel industry.  These relationships enable Meyer Jabara Hotels to offer substantial savings in the acquisition of carpet, drapery, case goods, bedding and all other categories of furniture, fixtures and equipment. Meyer Jabara Hotels’ purchasing consortium affiliation brings volume pricing for food as well as housekeeping and maintenance supplies via a web based electronic marketplace.

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Full Bookkeeping and Accounting Services

Meyer Jabara Hotels offers a complete range of bookkeeping and accounting services including: accounts payable processing, general ledger processing, cash management services including full bank reconciliations, filing of personal property taxes and other taxes as needed, budgeting and forecasting assistance,  liaison with mortgage servicing companies to ensure proper release of FF&E escrow funds, review of quarterly and annual payroll and tax filings, accounts receivable aging and credit approval and collection.

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Interior Design

Meyer Jabara Hotels has an in-house Interior Design Department with the  capability of large and/or small interior design services.  This department is familiar with all aspects of the various franchisor specified design packages as well as custom designs.  In conjunction with the Purchasing Department it is able to offer substantial savings in the acquisition of carpet, drapery, case goods, bedding, furniture, fixtures and equipment.

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Legal Department

Meyer Jabara Hotels’ Legal Department plays a true support role in many aspects of the hotel business, including the purchase and sale of hotels, preparation of management agreements, lease and contract review, construction contract preparation, hotel financing, formulation of company policies, human resource matters, governmental compliance and regulatory issues.

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Risk Management

The MJH Risk Management Department provides in-depth risk analysis for the portfolio of hotels and is dedicated to reducing insurance costs, protecting assets and providing a safe environment for guests and associates.  Meyer Jabara Hotels provides claims management, implementation of safety policy and procedures and coordination of insurance renewals. 

Meyer Jabara works with the largest carriers in the U. S. and London to provide the broadest coverage at the lowest cost.  Their expertise in workers’ compensation, liability coverage, property and casualty coverage and health insurance has enabled hotels managed by Meyer Jabara to have among the lowest cost-per-room insurance coverage in the industry.

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Human Resource Department

Meyer Jabara Hotels offers an effective recruitment and selection process for management and hourly employees.  Realizing that it requires a special guest-centered associate to deliver a unique destination-based experience, the selection process for hiring must also be special.  Each open position in the company is identified not only by a job description but by a hiring profile highlighting the key must-have qualities for associate success.   The company develops state-of-the-art benefit plans, such as health, dental, disability and 401-K at competitively bid prices.   Meyer Jabara Hotels arranges for the placement of workers’ compensation insurance with a strong return to work policy and files all required government reports.

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